Terms and Conditions

Welcome to Seri Jewels, your online destination for high-quality artificial jewelry. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before using our website or placing any orders.

1. Acceptance of Terms

By accessing and using Seri Jewels ("we", "us", or "our"), you agree to be bound by these Terms and Conditions and any additional guidelines or rules published on our website. If you do not agree to these terms, please do not use our website or services.

2. User Account

To make a purchase, you may be required to create an account on our website. By registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information, including your password.

3. Products

We offer a variety of artificial jewelry products through our online store. We make every effort to accurately display the colors, designs, and features of our products. However, we cannot guarantee that the actual color or appearance will match what is displayed on your device.

4. Pricing and Payment

All prices listed on our website are in rupees and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We accept payments via Razorpay and other supported methods. You agree to pay all charges incurred through your account at the prices in effect when the charges were incurred.

5. Order Processing and Shipping

Once you place an order, you will receive a confirmation email with details about your purchase. We process orders as quickly as possible, but please note that processing times may vary depending on availability. Delivery times will depend on your location and the shipping method chosen.

Shipping fees are calculated at checkout based on your location. We are not responsible for delays caused by third-party shipping carriers.

6. No Returns or Refunds

Please carefully review your order before making a purchase, as we do not offer returns or refunds once an order is placed. We encourage customers to check their order details, including the size, color, and quantity of items, before finalizing the purchase.

We understand that situations may arise where an item is received damaged or defective. If your item arrives damaged or faulty, please contact us within 2 days of receiving your order, and we will assist you with a resolution.

Please refer to our Return and Refund Policy for more details on how we handle such cases.

7. Product Warranty

Our jewelry is made with care and attention to detail. However, artificial jewelry can be delicate and may be subject to wear and tear. We offer a limited warranty on certain items that covers manufacturing defects. The warranty does not cover damage due to improper use, accidents, or normal wear and tear.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, and software, is the property of Seri Jewels and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

9. Privacy Policy

We value your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to the practices described in our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, Seri Jewels is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products. Our liability for any claims is limited to the amount paid by you for the product in question.

11. Indemnity

You agree to indemnify and hold harmless Seri Jewels and its affiliates, employees, agents, and representatives from any claims, losses, damages, liabilities, or expenses arising out of your use of the website or breach of these terms.

12. Modification of Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review these terms periodically for updates.

13. Contact Information

If you have any questions or concerns about our Terms and Conditions, please contact us at:

Seri Jewels
Email: Serijewels@gmail.com